IT4IT - Managing the Business of IT

An overview of The Open Group IT4IT Reference Architecture. It is a vendor and product-agnostic value chain-based operating model for managing the business of IT. While providing guidance on the design, procurement and implementation of the functionality needed to run IT, it also enables the systematic tracking of the state of IT services across the service life-cycle.

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Technological Trends in a Disruptive Age

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Global Implications for Business Process and EA