Case study: Tiger Brands - IT Risk Changes Shape in the Cloud

Max Blecher's presentation is a case study on the challenges they experienced during the recent change of their key IT infrastructure services provider. It includes the different perspectives that emerged between Tiger Brands and the service provider on key issues such as: what constitutes intellectual property, who owns it, how this impacts IT service transition responsibilities, and who has rights to control. The presentation also highlights the lessons learned and how these provide good insights into the potential IT risks that businesses could face in the cloud